Housing Support Worker, Bradford

As a Housing Support Worker working across 3 central Bradford locations you will play a crucial role in supporting individuals to regain control over their lives, maintain their tenancy with us in the short term, and secure and sustain their own permanent accommodation in the long term.

Your day to day work will include:

• Assess prospective clients to ensure that that their support needs fall within agreed referral criteria.
• Carry out weekly welfare checks, ensuring that individuals immediate needs are met including, but not limited to mental health and wellbeing.
• Create individual support plans keep them up to date, ensuring that progress can be measured and reported on.
• Encourage clients to take responsibility for maintaining their home and ensure that they have a good understanding of their rights and responsibilities under the tenure agreement.
• Complete regular inspections of properties: report repairs to the internal Assets Team
• Develop sound working relationships with external agencies, ensuring that clients are involved in decisions that affect them, advocating on their behalf or working with their advocate where appropriate.
• Respond promptly and sensitively in line with procedures to all reports of harassment, domestic violence, nuisance and anti-social behaviour.
• Support the Income team with Housing Benefit claims support clients to maximise and manage their income.

About You:

It’s important that you can demonstrate that you have the following skills, knowledge, experience & qualities as these are what we think are essential to make someone suitable for this role.

• Good IT skills.
• The ability to maintain accurate and concise written records.
• Good communication skills (listening, verbal and written).
• Able to maintain confidentiality.
• A proactive problem solver.

And it would be great if you also have …

• A basic understanding of the support needs of vulnerable people
• A good knowledge of safeguarding procedures.
• Insight & understanding of people who have experienced periods of drug and alcohol use, poor mental health and periods of homelessness.

PERSONAL QUALITIES:

• Values inclusion and fosters a working environment in which diversity is valued.
•  Takes pride in working to the best of their ability.
• Able to thrive under pressure.
• Resilient and able to be flexible to the demands of the role.
• Motivated and able to work on own initiative.
• Behaves in a person centred way
• Has a positive outlook
• Compassion and understanding

What we’re offering

Permanent contracts between 15 & 37.5 hours per week

Working sociable shifts between 8am and 5pm on Monday to Friday.

Our current hourly rate of £11.09 per hour will be reviewed in April.

If you are interested in this position we would love to hear from you, please submit your CV together with a covering letter indicating how many hours per week you are able to work.

Job Types: Full-time, Part-time, Permanent

Salary: £11.09 per hour

Expected hours: 15 – 37.5 per week

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Work Location: In person