You don’t have to face these worries alone. Your key worker and the Quays team can offer practical and impartial advice and support.
If you need urgent help, please call us on 03303909100
Money support service at Quays Housing
Money advice
We don’t want out clients to struggle along customers to struggle alone, please speak to your housing manager or call us on the number provided. They can offer a wide range of practical advice on dealing with essential money, benefit or debt matters, including:
- Helping you to access the correct benefits and appeal decisions if benefits have been refused
- Help you manage all your debts, not just rent, which can include solutions to clearing most of your debts where eligible
- Helping with budgeting and grant applications for items such as household items
- Pointing you in the right direction for further support
If you’re struggling or need help and advice, you can book an appointment by calling insert number
Alternatively, you can email us here info@quayshousing.co.uk
Benefits and Universal Credit advice
The benefits system can be tricky to navigate, your Housing Manager can help you make a claim, appeal decisions you disagree with, and check you are receiving all the benefits you’re entitled to.
You can apply for Universal Credit on the gov.uk website.
If you need any help applying for Universal Credit or other benefits, please call us on 03303909100. Alternatively, you can book an appointment by emailing us info@quayshousing.co.uk
Banks and credit unions
You will need access to a bank account to claim Universal Credit. We can help you to open one and give you advice on what you’ll need. We’d also recommend opening a Credit Union account so you can make regular savings.
There are lots of ways we can help you. If you need help and advice with any money-related matter, please contact one of our team by calling 03303909100.
Other money support services
The Money Advice Service
The Money Advice Service offers free and impartial money advice to help you improve and get on top of your finances. They have a range of handy tools and calculators to help you keep track and plan ahead. Support is offered over the phone and online.
If you’re struggling with debt, you can find lots of free advice services across the UK through their debt advice locator.
Citizens Advice Service
Citizens Advice service offers free independent advice on a range of issues, including debt and money advice. You can speak to an advisor online, over the phone or in-person by visiting your local Citizens Advice service.